The Planet Review

In depth review and ratings of The Planet

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The Planet Review Summary

Support Rating:
Uptime Rating:
Overall Rating:

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ThePlanet specializes in Windows and Linux dedicated as well as managed hosting. The company has more than 22,000 business customers all over the world. More than 3.1 million web sites are hosted with The Planet.


Our Rating Summary:

  • Tech Support :
  • Up time:
  • Reliability:

Plus Points: 
  • Member of The Uptime Institute(knowledge consortium where best practices are created to maintain system uptime)
  • Highly trained support personnel
  • Huge variety of servers to choose from (Both Windows as well as Linux)
  • Price plans can fit your budget(starts at $89)
  • Accredited ICANN domain name registrar
  • Flexible:: Hosting package is configurable. As your business grows, you can change and upgrade/add on options.

Planet provides a decent customer support. For Dedicated servers/managed hosting, customers receive 24/7/365 technical support with a eTicketing system backed up by a phone-based support and live chat. A knowledgebase and user forums are also available. Paid support is also available (If you opted for Enhanced Support,  you receive server administration support and automated tools)

Our Rating: 4 stars
Data Centers and network Summary:
Six state-of-the art data centers located in Dallas and Houston, backed by complete redundancy in power, HVAC, fire suppression, network connectivity and security.
  • Multiple State-of-the-Art, SAS 70 Type II Certified Data Centers
  •  Industry-Leading Network Speed and Bandwidth Capacity(Fast and robust networks (100 gigabits/sec) 
  • State-of-the-art Network Operations Center * Customer-Centric Support Structures * Multiple-Layer Network Security Protection 
  • N+1 power generator architecture * N+2 redundant data center HVAC (heating, ventilation, air conditioning) systems 
  • Advanced fire suppression systems to keep any fires localized
Data Center security:
Data centers are monitored 24x7 to ensure your server safety

Network and Reliability:
Multiple Tier 1 telecom providers are used and Internet connections are direct.
  • Fully redundant network architecture with no single points of failure with a bandwidth capacity of 120+ GB/second
  • Centralized network monitoring in the Network Operations Center (NOC)
  • Multiple concurrent, high-capacity Tier 1 bandwidth providers
  • Bandwidth Providers include AT&T, Global Crossing, Time Warner Telecom

Reliability:: In the event of equipment failure, the network will continue to optimally perform. They gurantee 99.90% uninterrupted power and network availability. Planet's Service Level Agreement provides Tier 4 data center uptime, which means you are assured 100% uninterrupted network, power availability, and Internet connectivity.
Planet servers are feature rich and you may find most of the features that is expected from any dedicated server provider.

Backup: 3 solutions to prevent data loss, Dedicated Backup Servers, DiskSync and Network Attached Storage.
Storage: Dedicated storage area network gives you performance and fault tolerance.
Security: Check Point and Cisco Firewall and Anti-Virus Protection for your servers.
Load Balancing::In case of multiple servers, load balancers are offered (allows servers among same group to service requests made to a single domain name/ip).
Bandwidth: Bandwidth is Unmetered.
Firewall: Firewall services from Planet Alpha ensure that traffic designed to compromise your site is blocked, while enabling your employees, customers, users and partners to access your hosted application seamlessly.
Secure Remote Connectivity: VPN services through a firewall appliance secures communication privacy with IPSec VPN functionality and provides strong encryption and authentication.
Control Panels: Parallels Plesk Control Panel/cPanel and WHM/Helm for Windows
Database options: MySQL/ Microsoft SQL Server
Anti-Virus: F-Secure, a security solution, supplies anti-virus protection to the server file system and an easy-to-manage software firewall interface. Modernbill Web Analytics: Urchin, traffic analyzer by Google, provides reporting on traffic inside firewall-protected networks
Prices are based on monthly plans or yearly plans. Pricing for dedicated servers start from $89 (Single Processor Single Core). Managed hosting - Price quotes are available on request.

Review Summary::
The Planet offers decent dedicated and managed hosting solutions to customers.

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